Shipping policy
Shipping & Delivery
premiummatten.shop | Last updated: October 2026
Delivery areas & shipping costs
Delivery countries 🇩🇪 Germany
🇦🇹 Austria
🇨🇭 Switzerland
🇫🇷 France
🇮🇹 Italy
🇪🇸 Spain
🇮🇪 Ireland
🇬🇧 United Kingdom
🇦🇹 Austria
🇨🇭 Switzerland
🇫🇷 France
🇮🇹 Italy
🇪🇸 Spain
🇮🇪 Ireland
🇬🇧 United Kingdom
🚚 Free shipping to all delivery countries – no minimum order value. Shipped by DHL with tracking.
🇨🇭 🇬🇧 Switzerland and United Kingdom: Delivery is made duty and tax paid. You will not be charged any additional customs duties, taxes or fees on delivery.
Delivery time – Made-to-measure car mats
Every mat is made individually according to your vehicle details. The total delivery time is 4–14 working days depending on the delivery country and is made up as follows:
⚠️ Please note: Production starts immediately after receipt of payment. Mats are made on working days only (Monday–Friday). There is no production and no delivery on Sundays and public holidays.
Delivery time – Non-personalised products (e.g. accessories)
A shorter delivery time applies to products that are not made individually:
Tracking
Once your order has been dispatched, you will automatically receive an email with your DHL tracking number. You can track the delivery status at any time at dhl.com.
Problems with your delivery?
If your delivery arrives damaged or does not arrive at all, please contact us promptly:
Last updated: October 2026 | premiummatten.shop | hilfe@premiummatten.shop