Shipping policy

Shipping & Delivery

premiummatten.shop | Last updated: May 2026

Delivery areas & shipping costs

Delivery countries 🇩🇪 Germany
🇦🇹 Austria
🇨🇭 Switzerland

🚚 Free shipping to all delivery countries – no minimum order value. Shipped by DHL with tracking.

Delivery time – Made-to-measure car mats

Every mat is made individually according to your vehicle details. The total delivery time is 4–12 working days and is made up as follows:

Stage

Duration

Description

Order processing

1–2 working days

Checking your vehicle details & receipt of payment

Production

1–2 working days

Individually made for your vehicle model

Shipping (DHL)

2–8 working days

Transport by DHL with tracking

Total

4–12 working days

🇩🇪 🇦🇹 🇨🇭 Applies to all delivery countries

⚠️ Please note: Production starts immediately after receipt of payment. Mats are made on working days only (Monday–Friday). There is no production and no delivery on Sundays and public holidays.

Delivery time – Non-personalised products (e.g. accessories)

A shorter delivery time applies to products that are not made individually:

Stage

Duration

Description

Order processing

1 working day

Checking & preparation for shipping

Shipping (DHL)

2–5 working days

Transport by DHL with tracking

Total

up to 7 working days

🇩🇪 🇦🇹 🇨🇭 Applies to all delivery countries

Tracking

Once your order has been dispatched, you will automatically receive an email with your DHL tracking number. You can track the delivery status at any time at dhl.de.